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Web Privacy Policy

Effective: March 3, 2026

London, United Kingdom

EpiTrackr ("the Company", "we", "us" or "our") takes your privacy seriously. This Web Privacy Policy governs how we process users' personal data (hereinafter, "Personal data") when you use our website www.epitrackr.com (hereinafter, the "Website", "our Website").

We take responsibility to protect your "Personal data" which has the meaning as set forth in the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018 in full correspondence with the applicable legislation. We are "data controller" for the purposes of the personal data processing under this Web Privacy Policy.

By using our Website, you understand and agree with the Web Privacy Policy, otherwise you shouldn't use the Website.

We do not knowingly solicit data from or market to children under 18 years of age. By using the Website, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent's use of the Website. If you become aware of any data we may have collected from children under age 18, please contact us at: support@epitrackr.com

MEDICAL DISCLAIMER

EPITRACKR IS NOT A MEDICAL PROVIDER AND DOES NOT GIVE ANY MEDICAL ADVICE NOR MAKES MEDICAL DECISIONS RELATED TO YOUR HEALTHCARE. OUR WEBSITE NOR APPS ARE NOT INTENDED TO BE A DIAGNOSTIC TOOL AND A MEDICAL DEVICE.

INFORMATION WE COLLECT AT THE WEBSITE

  • Personal information you disclose to us: We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Website or otherwise when you contact us.
  • Information automatically collected: We automatically collect certain information when you visit, use or navigate the Website. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Website and other technical information.
  • Request information: When you contact us for support or information, we collect the content of your message and any attachments you send us.

USAGE OF COOKIES AND OTHER TRACKING TECHNOLOGIES

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features of our Website. We may include you to our email marketing list, but you can unsubscribe from it at any time by clicking on the unsubscribe link in the emails that we send or by contacting us. You will then be removed from the marketing email list — however, we may still communicate with you, for example to send you service-related emails that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.

LEGAL BASIS OF DATA COLLECTION

The legal basis for the processing is the performance of a contractual relationship with the User (art. 6(1)(b) and (c) of the GDPR), including the Company's legitimate interests to provide the services with its website.

Purposes: To enable Users to use the Website; to fulfill Company's legal obligations; to process any request for information and/or clarification raised by the Data Subjects.

DATA TRANSFERRING AND STORAGE

All data when transferred off the end-user's device is encrypted in transit, and is stored in a system with access controls and encryption. We will only keep your personal information for as long as it is necessary for the purposes set out in this Web Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements).

HOW WE USE YOUR INFORMATION

  • Personal Information: used to communicate with you and to assist you with support related to your account in our EpiTrackr app.
  • Functional Information: used solely to make the website features working and for internal analytics purposes. It is never provided to 3rd parties nor used for other purposes.

HOW WE SHARE YOUR INFORMATION

WE DO NOT SELL OR RENT YOUR INFORMATION. We may share your information only in the following ways:

  • Service Providers: We may share information about you with service providers who perform services on our behalf.
  • Compliance with Laws: We may share information about you in response to legal process or a request for information if we believe disclosure is required by any applicable law, rule, or regulation.

ACCESSING YOUR PERSONAL DATA AND YOUR RIGHTS

According the UK GDPR and this Web Privacy Policy a user has the right to request from the Data controller access to and rectification or erase of Personal data or restriction of processing concerning the data subject and to object to processing as well as the right to data portability.

HOW TO REQUEST YOUR PERSONAL DATA DELETION

To request your Personal Data deletion please contact us:

  • Via email: support@epitrackr.com
  • Via the website contact form.